Company Name: Kidorra
Address: House #68, Road #3, Sector #14, Uttara, Dhaka-1230
Website: www.kidorra.com

At Kidorra, we are committed to delivering your orders safely and efficiently across Bangladesh. Please read the details of our delivery process below:

1. Delivery Coverage

We deliver nationwide in Bangladesh using reliable courier partners. If your location is out of coverage, our team will contact you with alternative delivery options.

2. Delivery Timeframe

  • Inside Dhaka: 1–3 working days
  • Outside Dhaka: 2–5 working days
    Time may vary due to weather, holidays, courier delays, or product availability.

3. Delivery Charges

  • Delivery charges vary based on product weight, size, and delivery location.
  • Charges will be calculated and shared before shipping.
  • No free delivery is available under any promotional or regular offer.

4. Order Confirmation

  • Order confirmation is sent only via email after successful checkout.
  • Please ensure your email address is accurate and monitored.

5. Payment Methods

We accept the following payment options:

  • Cash on Delivery (COD)
  • bKash
  • Nagad
  • Rocket

For online payments, we require confirmation before dispatch.

6. Receiving & Inspecting Products

  • Customers are strongly advised to inspect the product at delivery time, in front of the delivery agent.
  • If the item is damaged, incorrect, or defective, you may refuse to accept it and contact us immediately.
  • Once accepted and confirmed by the customer, no return or refund will be applicable.

7. Missed Deliveries

  • If no one is available to receive the parcel, the courier will attempt to contact you.
  • Repeated missed deliveries may result in cancellation. Additional charges may apply for redelivery.

8. Contact Us

For any questions or delivery support, please contact:
📧 Email: info@kidorra.com
📞 Phone: +8801979751513
🏠 Address: House #68, Road #3, Sector #14, Uttara, Dhaka-1230